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FAQ

1) What is a Social Media Exchange?
Think of it as a swap shop for internet promotion - where like-minded people help each other to get more exposure for themselves or their products, services, or causes. Whether you are a band trying to get more fans for your Facebook page, or a business trying to get more traffic to their website, a social exchange is the place to be.

Please spread the word to your friends and contacts and invite them to join, the more people who join this promotion party the bigger the result for everyone. You can even earn cash and more credits doing it! It's so easy - just point them to us using your affiliate refer link (log in and click the Affiliate link at the top of your admin page)
2) How does it work?
The concept couldn't be simpler - it works on the old principle of you scratch my back I'll scratch yours On a social media exchange its more a case of I like your pages and you like mine, I follow you on Twitter , you follow me and so on, but multiplied by many times over.

The programming to make this happen across many social networks is actually quite complex , but we hope we have made it look and feel incredibly easy, with straight forward screens and a nice cheerful layout so everyone can join in.
3) Can I earn credits as an affiliate?
Yes very definitely - we offer very generous rewards for introducing new members using your affiliate links and banners - on top of your Bonus Credits we pay a cash fee for every referred, registered and active signup, and offer a great percentage sales commission on their purchases from Fan4Fans. Check the Affiliates and login pages for details of current commissions, your affiliate refer link and promotional tools.

Competitor social exchange sites - please see separate FAQ regarding eligability for cash and commission payments...

Please read Terms of Service for full details of affiliate terms.
4) Can i earn credits?
Yes you can. Once you got the minimum total of needed coins, you can exchange them to 1$ and you can use your credit balance for buy VIP Account, Coins and all type of services present on our SHOP page! .
5) Can you guarantee a certain number of hits/likes/views for my pages?
The number of hits/likes views on your pages depends on many factors over which we have no control including: the numbers of members active, the level you have set your CPC, numbers of credits you have, the country where you site is located, and whether members want to like/view/follow etc.

Because most our members are from the English speaking community an English language mainstream interest website is likely to get a much better response rate than say a niche specialism page in Japanese or Arabic.

Unlike many competitors we don't use any bots or automation to falsely like pages - likes are from real people who have the power of choice. If your site looks trashy or spammy they will probably skip it. A well designed mainstream page or site is likely to get fast/many likes.
6) I run a similar social exchange site - do you allow competitors pages and banners?
Owners of competitor social exchanges or social marketing sites should contact us before registering and we will be happy to discuss the possibility of reciprocal arrangements for mutual benefit.

If you register and add your pages without contacting us you risk your pages and account being banned by our software or manual reviewers - so talk to us, we are very reasonable and if you are an established and popular exchange or service we are usually very happy to do a deal

Please note that competitors are only eligible for only referral credits, NOT for referral cash and commission payouts unless previously agreed and confirmed in writing by us.

Referral link pages, banners, or forwarders to competitor exchanges are not permitted by any members. Any such pages or banners will be removed - no credits or refunds.
7) Is my data safe?
Yes as far as reasonably possible, we use secure data servers for your information hosted by one of the world's leading reputable hosting companies, no data is physically handled or held in paper form. We will never disclose or pass on your information to any third party unless required by due process of law.
8) Is this system safe - I don't want to get my page or social account banned?
Fans4Fans complies with social networks policies at the time of writing.

Our social exchange adds hits likes and followers organically and naturally over a period of time. These arrive from real people, our members, not from Fans4Fans (though of course every page gets a like from us too!) so the promotion has the same result pattern as from traditional marketing.

Using a social media exchange like Fans4Fans is a much more sensible and safer option for increasing your social presence.
9) Can I use my Fans4Fans referral link on traffic generating and auto-surf sites ?
Yes, definitely - in fact we recommend it! Go to the Affiliates page for tools to quickly insert your affiliate link into the most popular traffic exchanges to maximise your referral, commission, and credits earnings.

Please note we do not permit referral link use on Pay To Click (PTC) or auto-click generation sites.
10) Can I use my Fans4Fans refer link or banner on other Social Media Exchange sites?
Yes, we have no objection but some Social Exchanges prohibit links to competitors in their terms and conditions so please check their terms first to avoid any problems.
11) You have banned me/ refused my website/social page/banner - can I get a refund for the credits?
Sorry we don't give refunds of credits or cash for any page, site, banner that is blocked, banned or breaks our terms of service. Or for any member banned for trying to cheat.
12) Can I have more than one account?
No, we have recently had to restrict accounts to one per person/IP to help prevent cheating attempts. A perfect example of the few spoiling it for the many - to those legitimate people who share a computer and had a genuine need for a separate account we say sorry.

Each page/site/banner can only be added once per account to avoid duplication.
13) Do you give refunds of credits if a social network ceases exchanging?
Sorry, no - social networks can change their terms and interfaces without notice, so we make no guarantee of continuance of any networks exchanges on Fans4Fans, and can give no refunds of credits or credit purchases if this happens.

Our services are offered in good faith, in the circumstances prevailing at the time of registration.
14) Do you have any restrictions on which sites/pages/banners I can add?
The following types of sites pages and banners are NOT permitted on Fans4Fans:

NO porn, adult, or similar content or links (including provocative/sexual page titles, escorts, glamour/booty pages, sexy girl/boy and sex dating sites), casino and gambling (some bingo and established lottery sites are OK), med sales and quackery, hacking/cracking/warez or any pirate goods, pirate pyramid/Ponzi and similar schemes, race hate or similar, extreme political, in-your-face religion, firearms (except antiques), banner, advert, or affiliate 'farms', pixel advertising or iFrame farms - or anything generally offensive or likely to bring this site into disrepute.

No redirections to other sites or pages (affiliate redirect links are OK but not page rotators or misleading download pages).

Advertising URL shortening like ad.fly are not permitted

Linkbucks, Neobux, Probux and similar PTC Pyramid sites are not permitted

Hijack scripts, frame-breakers, page rotators, pop-ups, pop-unders are not welcome here - play nice please, don't screw up the system for other members, thank you.

Pages selling Facebook Likes or Twitter Followers and similar are not permitted.

Please don't add Twitter or Facebook pages without a profile picture or content if you want likes and follows, if we think the page has been set up simply to farm likes for onward sale it may be removed


The following pages are not permitted in Surf Traffic exchange:

- Facebook, Squidoo, Twitter, or Fiverr pages
- Pages with refresh re-directs.
- A loading time of more than 25 seconds or hanging loads
- Auto-play videos
- Pop-ups or pop-unders
- Break-out-of -frame scripts
- Advertising bar URL shorteners like Adf.ly etc

Any pages found having these will be removed - any pages with malicious scripting, deceptive practices or misleading links will get page and user banned - you have been warned!.

We reserve the right to remove pages where excessive duplication of the same destination site will be detrimental to overall viewing quality and our commercial advertisers - such as multiple iterations of the same page with different affiliate refer links. Where duplications occur we will give preference to either competitor admins who a) permit our pages on their exchange sites and/or b) referring member who first published page on Fans4Fans. Our decision is final on matters of page duplication.

Our content team will advise you of the reason for any page ban or temporary disablement by amending the page title field in your 'My Pages' directory.

Our content review team will disable page links where issues are present - slow loading, page hangs, or where content has been suspended by page owner or ISP. We will, in most cases, advise you of the reason for any page ban by warning notification, however because of the dynamic nature of the auto-surf operation on the Surf Traffic exchange any pages breaking terms or causing operational hangs will be deleted immediately without notice. The most common removals are for pop-ups, advertising URL shorteners, frame-breakers or adding Facebook or Squidoo pages to the surf traffic exchange.

Fans4Fans is for a general and commercial audience, keep it clean, keep it nice people, don't get banned, thank you.

< Banners >

Competitors please note you must contact us first to agree reciprocal terms before adding any banners for your social exchange - see Terms and separate FAQ for details.

Members may not post referral banners to other social exchanges or competitor services - these will be removed and banned - no credit or or cash refunds will be given if you break our terms of service.

We reserve the right to remove without warning banners where excessive duplication of the same destination site will be detrimental to overall viewing quality and our commercial advertisers - such as multiple iterations of the same banner with different affiliate referral links. Where duplications occur we will give preference to either admins who a) permit our banners on their sites and/or b) referring member who first published the banner on Fans4Fans. Our decision on preference is final!
15) Are you part of the Social Networks?
No, Fans4Fans is not affiliated with or endorsed by any of the featured networks - we are an independent provider of social media promotional services.
16) I want to leave Fans4Fans - what do I need to do?
We're sorry to hear that, however leaving is straightforward - just 3 simple steps:

1. Delete your pages, banners and social accounts

2. Contact us using the contact form advising us you want to delete your account

3. We may then carry out a security check to verify you are the registered user before we delete the account.

IMPORTANT Once a membership account is closed it is deleted and cannot be recovered - if you wanted to rejoin you would need to register again.
All credits, cash earned, VIP days and affiliate commission entitlement are zeroed at deletion - these cannot be reclaimed later so if you have affiliate commission due for £10.00 or more please make a Withdraw request from the Affiliate page BEFORE you request account deletion.

Closing your membership account when your cash balance is less than £10.00 will lose any commissions earned.

Please let us know why you are leaving - it helps us improve our site and services, thank you.
17) Can I add an RSS feed URL as a page?
Yes, subject to the usual content restrictions - please run it through feed burner first to ensure that it can be viewed properly by all members and they will be able to see text and images - if you enter a raw feed they will just see the XML code!
18) Is this really free - do I have to buy credits?
No absolutely not - this exchange is FREE and you can use this site for FREE for as long as you want, with good results. We offer Credits and VIP packs on a commercial basis purely so those who want to boost their exposure quickly can do so without spending time earning free credits by surfing and liking, following, surfing other members pages etc.
19) I'm not getting Twitter followers on my account - any ideas?
Possible Causes:

1. Have you set your Twitter to require manual confirmation of followers? This will stop you getting followed by our members. Check your Twitter account.

2. You have no profile picture (required under our terms!) - accounts with profile images and description will get more follows

3. Your credits are being used up for your other social exchanges instead (set credits per click on other exchanges lower

3. Set your credits per click higher for Twitter follow

4. You don't have enough credits - earn or buy more credits
20) If I add my affiliate link page or banner will it show Fans4Fans as a referrer?
We use anonymous referral system on our Social Network and Traffic Exchanges which has a 99% success rate. Unfortunately many banner ads which link to affiliate programs already contain a forwarding link - adding an anonymous refer link on top automatically can fall foul of Google Chromes multiple redirection blocker.

We recommend you use a referrer replacement service (these are available commercially online) where possible for your banner links, but it is your responsibility to test the outcome when clicked, using Google Chrome, to ensure it works OK.
21) I'm not getting many Facebook Likes - any ideas?
Possible Causes:

1. Check your Facebook account settings to ensure fans are permitted

2. You have no profile picture (required under our terms!) - accounts with profile images, header images and content description will get more follows

3. Your credits are being used up for your other social exchanges instead (set credits per click on other exchanges lower)

3. Set your credits per click higher for Facebook Like

4. You don't have enough credits - earn or buy more credits
22) Will Fans4Fans exchange generate more sales for my website?
Probably not directly - you'll get more page hits, views, shares so you will certainly increase exposure and awareness and this may pan out to more sales indirectly - that's the potential of social reach. If you have an attractive mainstream product, or offer likely to appeal to those using social media in the world, and it features on the surf exchange or banner advertising then yes, you may get some direct sales. Be aware that this is not a service designed to increase sales, only social media profile.
23) What is a Bonus Credits Notification and why would I want it?
We are always trying to improve Fans4Fans - from time to time we like to let you know about new website features and offers, and just so it makes it more fun we include a FREE bonus credits coupon code to give a little something back. Subscribers also get exclusive Bonus Credits surprises. That's it , nothing fancy and we promise No Spam, not ever!
24) How do I find the URL of my original Tweet, so I can Retweet it?
1. Got to Twitter.com, login and go to your homepage.

2. Click Tweets and locate your original Tweet

3.Click on the Tweet (you can click anywhere in the Tweet) and it will expand to a slightly larger size and display more information on the bottom about when the Tweet was posted.

4.Click on "Details" next to the Tweet's date and time stamp.

5.The Tweet URL will now show up in your browser's address bar.

6.Copy the URL and paste it into the URL field in your Tweet/ReTweet page on Fans4Fans
25) Do I have to buy VIP Membership for this to work?
No, Fans4Fans works very well with a Standard free membership. VIP Days allow professional marketers and people who want quick results to jump their pages and sites to the front of the queue for a small fee. At least 80% of our members have the Standard free membership and get great results by simply spending a few minutes each day earning free Credits from other members pages.
26) How do I report an offensive site or broken link? What happens next?
We review all pages regularly especially new members pages, but occasionally a rogue page slips through. We ask all members to help us keep this site clean, legal, relevant and fun by reporting pages that don't comply with our terms of service. Being a 'good neighbour' can earn you bonus credits - your reports are confidential. All exchange pages have quick REPORT links either on the page or on the members exchange box.

We will review the report and link within 24 hours and take whatever action is necessary. Owners of offensive sites and serious terms infringements can expect an immediate ban, you have been warned!

Broken links pages and those with minor terms infringements are usually temporarily disabled, and the member informed of the issue so they can resolve.
27) Can I use Fans4Fans on an iPad, iPhone, or other smartphone or tablet?
Yes - in most cases functionality is the same as using it on your PC, however because of the way some tablets and phones open and close sites using tabs instead of pages, you may find that Surf Exchange and some other types of exchanges will hang.

Older browsers may not display all functions of member pages - we recommend using Fans4Fans on a desktop or laptop PC or Mac using a modern browser such as Google Chrome or latest IE for best performance, functionality, and appearance. Browsers with add-ons for blocking Flash or adverts or similar may affect functionality.
28) I notice you have lots of international members too - I only want likes from my country, how do I do that?
When you add your pages just select your Country in the Geo-targeting field.

HINT: Geographical or gender targeting will reduce speed and numbers of Likes Follows etc. For Facebook and Twitter especially we highly recommend leaving the geo-targeting setting as 'All Countries' for maximum performance.
29) What is CPC?
CPC means Coins Per Click. Setting higher CPC for what you want others to Share/Follow/Like etc., will get your content listed first and you will get the Likes faster than others with CPC set lower than you.
30) Will i receive the credit instantly?
No, you will receive the credits in less than 24/48 hours.
31) Can i withdraw the money i added through the Add Funds page?
Unfortunately no, you cannot withdraw money on Fans4Fans.
32) I liked a Facebook page but it didn't verify the like and give me the credits - why is that?
This can result from one of the following:

a) You tried to Like the page as a Facebook Page user - you can only like as a Profile user - go to the cog wheel in the menu at the top right of your Facebook Page and change back to your profile - your Like should verify OK

b) You double clicked in error and accidentally Liked/Unliked the page at the same time. This may lock you out of that page due to our like / unlike protection

c) The target Facebook page may have a problem or the user has changed their privacy country or age group settings - if you continue having issues with Liking the page please report the problem to us with details of the target page.
33) Why can't I see banners/my banners displaying in the footer or on the Manage Banners page?
This is usually caused by one of the following:

a) You have an AdBlock extension installed on your Chrome or Firefox browser - please disable this for Fans4Fans by clicking the red hand symbol at the top right of your browser and selecting 'Don't run on pages on this domain', then 'Exclude' on the window. That should resolve the problem

b) The banner URL has been changed, removed, or blocked by the advertising provider, You can check this by copying the banner URL into your browser address bar, if the banner does not display it has probably been removed or changed or the URL has been entered incorrectly. If the banner has been blocked there is usually a message displayed by the advertiser.

c) Your banner URL has been added incorrectly - double check with the original banner source.

d) Your banner has expired - go to My Sites Manager/Banner Ads/Manage Banners, any expired banners will show 'Finished' in red next to them - just add more days/credits to reactivate.
34) What Are Coins?
Coins are the virtual currency that is used for exchanges on our website.
35) What Can I Do With Coins?
You can earn Facebook likes, Twitter followers, Google +1, Youtube views, Soundcloud followers and traffic for your website by offering coins to other members for liking, following, viewing or visiting your website.
36) How Can I Earn Coins?
You will earn coins for every like, follow, view, +1 or visit from you to other users using our website.
37) How Do I Use My Coins?
Your coins are automatically deducted from your account every time a member likes your page, watches your video, surfs your site, follows you... As long as you have a url set to active. if you set your url to disabled it will not use your coins.
38) Can I Buy Coins?
Yes, once you become a member, you will have a full control panel, were you can add social media pages, purchase banner ads and buy coin packages in increments to allow the system to work automatically for you.
39) How Can I Get Clicks Faster?
You can get clicks faster by putting your CPC up higher and you will show up before all other users. You can put your CPC up to 10 if you purchase A VIP Package and you will be the first person showing up on each page.
40) Why minimum CPC is 5?
The system take 1 coin from every exchange (as a fee), this is why minimum CPC is 5 and also, this is the reason why CPC is always lowered by 1.
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Fans4Fans 2.0 is not affiliated in any way with Twitter, Facebook, Youtube, Google, Pinterest, StumbleUpon, LinkedIn, Soundcloud, Reverbnation, Instagram and other social networks.

Fans4Fans is the best social media exchange website for grow your social media presence for free. You receive a lot of facebook likes, facebook followers, facebook shares, twitter followers, youtube likes / dislikes / subscribers / add to favorites, soundcloud followers, reverbnation followers, instagram likes and followers, linkedin shares, google +1's, visitors to your websites, yousecond friends, stumbleupon followers, pinterest followers / pins / repins and much more easily and fast! If you don't want to make exchanges with others and if you want fast service, you can buy this on Fans4Fans Shop page.

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Fans4Fans by Fans4Fans Team is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Based on a work at www.fans4fans.it.
Permissions beyond the scope of this license may be available at www.fans4fans.it/contact.php.

 

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